Using Herren’s proven approach to maximizing value, leaders ignite momentum across their organizations. Our team focuses on creating value by implementing a continuous feedback cycle that accelerates organization-wide innovation, improvement, and results.

We work with our clients to identify critical success factors, align strategic planning processes with budget development, and create scalable pathways to innovation. We help public-sector organizations not only make data-driven improvements, but incorporate them into culture and management structures.

“You’ve got to think about the ‘big things’ while doing small things so that all the small things go in the right direction.”

— Alvin Toffler

Strategy and Organizational Design

To design an organization’s future success, strategic thinking and planning is crucial. Herren guides our clients through the process, navigating divergent perspectives, competing priorities, and various options for future positioning. We encourage multiple stakeholders to contribute to the organization’s strategic plan, creating sustained commitments and guiding the right decisions for the future. As we conduct this process with our clients, we maintain an unwavering focus on implementation and action. As a result, our clients chart a bold course forward while acknowledging the enduring budgetary and political constraints of public-sector organizations.
At Herren, we know how to develop collaborative strategies and cross-organizational priorities to achieve results. With deep public-sector expertise and innovative tools, Herren designs actionable strategies through our data-driven approach to decision making, planning, and execution.

Process and Operational Improvement

Forward-thinking organizations trust Herren to increase operational efficiency using lean systems and reengineered processes. We help our public-sector clients become adaptable, flexible, and responsive organizations that are well positioned to deliver innovative outcomes at lower cost.

Working as part of our client’s team, Herren guides leaders and staff through proven process improvement methodologies to drive efficiency and increase productivity. Our experts identify efficiencies to increase current performance – and find ways to avoid increased costs in the future. With the cost savings we identify, our clients have the opportunity to reinvest in better operational and mission outcomes.

Performance Management

Performance management is about transforming strategic goals into results, and there is no one-size-fits-all technique. Herren has developed a unique 10-point systems framework to create custom assessments and approaches designed to ignite insights for performance improvement and mission results. We help individual organizations as well as collaborative initiatives maximize their resources, skills, and unique strengths to achieve performance outcomes.

Using both quantitative and qualitative understanding, we offer evaluative and data-driven methods to assess performance, dynamic and predictive tools for analytic insights, and data visualization and measurement techniques to show progress at all stages of performance system maturity.