Our Experts
Peter
Malek
Senior
Associate
Specializing in
Strategic Alignment and
Performance Improvement
& Measurement Analysis
"With clearly defined process frameworks, Herren takes clients from desired benefits to transformation and lasting change."
As a Systems Engineer and certified Motorola Lean Six Sigma Black Belt, Mr. Malek possesses a deep understanding, experience, and strong working relationships with clients at the Department of Navy, Missile Defense Agency, and other U.S. government organizations. In his current role at Herren Associates, Mr. Malek develops and executes performance improvement strategies in support of Department of Navy, NAVSEA, PEO SHIPS, and PEO IWS Enterprise CPI initiatives, providing support to directorate leadership, senior executive staff, program managers, and stakeholders. His key functional expertise involves Lean Six Sigma/continuous process improvement; quantitative risk analysis and prioritization; organizational design/transformation; mission strategy and strategic planning; financial benefits/operational efficiencies; root cause studies and analysis; process modeling & simulation; and resource management/workforce balancing.
Before joining the firm in 2007, Mr. Malek worked in the modeling simulation war-gaming and analysis division (MSWA) of Booz Allen Hamilton, where he was responsible for leading and managing Continuous Process Improvement lines of business in support of the Navy—including OPNAV N1Z Manpower, Personnel, Training and Education (MPT&E) and the Assistant Secretary of the Navy for Research, Development, and Acquisition Chief Systems Engineer (ASN RDA CHSENG). A recognized thought leader, Mr. Malek has received several recognitions and awards for his contributions to his work in support of the Navy. He is a member of the American Society for Naval Engineers (ASNE). He has also authored and co-authored several industry studies, presentations, and white papers presented at government and industry symposia. He holds a master's in systems engineering from the George Washington University and a B.S. in statistics and management information systems from George Mason University.
Ann
Lowe
Senior
Associate
Specializing in Process
Design and Performance
Metrics
"We both identify and design the business tools to make data-driven decisions that match strategic objectives."
Ms. Lowe, as the lead for the Herren's Process Re-engineering and Transformation group, is responsible for developing and executing client solutions focused on efficiency improvement and organizational effectiveness. An ASQ certified Lean Six Sigma Black Belt, Ms. Lowe has significant background and experience in leading initiatives involving strategic plan development, process streamlining and redesign, performance metrics implementation, event facilitation, and project management in both private sector and government acquisitions. Since joining Herren in 2007, Ms. Lowe has advised and supported leaders across multiple NAVSEA programs, receiving the 2009 Value Engineering Award from the Under Secretary of Defense for Acquisition, Technology & Logistics (USD AT&L) for her process improvement efforts.
Prior to her work with Herren, Ms. Lowe led process improvement initiatives at a leading financial services company where she was a two-time recipient of the Global Six Sigma Award. Additionally, she led business transformation efforts for a top tier management consulting firm in support of the Department of Health and Human Services. Her experience spans the defense, financial, IT implementation, and manufacturing industries, with an emphasis on aligning and improving processes to eliminate waste, reduce costs, and create value for client organizations. Ms. Lowe graduated with highest distinction honors with a B.S. in industrial and management engineering from Montana State University.
Herren’s Process Re-Engineering and Transformation (PRT) services integrate, optimize, and literally rebuild business systems: people, processes, technology, and strategy. Our team delivers hard data, efficient management paradigms, and cutting edge strategies to drive enterprise-wide improvements that increase efficiency and cost-effectiveness.
With continuous process improvement and program traceability, Herren PRT professionals rebuild programs, large and small, without disrupting the business environment. We establish transparent processes with clearly defined and defendable business metrics to rationalize program and process value against strategic and budgetary requirements. By clearly documenting end-to-end process performance and modeling the impacts on cost, schedule, and quality, we create an environment for knowledge transfer and sustainable improvement.
Slick Sheet: Process Re-engineering & Transformation
Program Management
Continuous Process Improvement
In order to change the way it does business, an agency must evaluate its organizational systems and design a model for accountability. Herren’s adaptable Continuous Process Improvement (CPI), Lean Six Sigma (LSS) process framework assesses the current organizational state and develops the appropriate strategy for moving forward. We focus on practical planning, development, and execution of our client's business transformation activities to continually evaluate performance and ensure success.
Human Capital Management
Herren partners with clients to define and implement strategies that match the capability of the federal workforce with business requirements. Human Capital Management (HCM) is central to any successful business transformation, defining the link between employees and business performance. We work at every level of your organization to develop a measurement system to identify the steps to add value. Our approach is to help federal partners identify where to best invest to resolve personnel issues and realize the greatest return on investment. Our methods can be applied anywhere from implementing new HCM initiatives to refining existing measures.
Business Process Management
Through well-defined business processes, federal agencies become more responsive and adaptive. Herren’s Business Process Management methodology incorporates several activities that improve business processes and align them with our clients’ goals and objectives. Our approach to designing and managing these processes effectively integrates the four dimensions of transformation (people, processes, technology, and strategy/organization) within a business systems framework.
Business Case & Benefits Realization
A challenge for many federal agencies is connecting business strategies with implementation and realization of benefits. Herren bridges the gap between identifying benefits and managing change through the implementation process. Our tools integrate business cases and benefits management across the program lifecycle to ensure a smooth transition from strategic development through financial benefits realization.
For more information about our services, please contact us.
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