Health
More Efficient and Effective Health Care
Health care will define the national agenda for the next decade. Unprecedented increases in coverage costs coupled with diminishing levels of access to care have created unrest among health care payers, providers, and the public at large. The disparate spectrum of quality in health care delivery requires a new paradigm of thought in both public and private arenas. Increasing complexity in the health system puts a strain on the entire industry and calls for integrating innovative ideas and approaches like Meaningful Use, Patient-Centered Medical Home, evidence-based medicine and practice, and borderless clinical operations.
The rising cost and complexity of health care affects every sector, including defense. Over the past decade, as America’s armed services have fought the war on terrorism, the need to engage in multiple theaters resulted in stronger demands on soldiers and an increased reset rate for active and reserve warfighters. Correspondingly, health care has come into the spotlight as a fundamental part of the overall function of Department of Defense operations.
Herren’s solutions address this trend. For instance, due to a growing number of injured or wounded troops, a backlog of medical examination processes occurred, which placed additional burdens on the soldiers, their families, and the medical community. Herren partnered with the military health community to conduct a six-week, lean-based rapid optimization program to transform local and regional health administration, improving productivity by 300% and dramatically reducing the backlog.
These are the kinds of solutions we can bring to your complex challenges. Whether in government or the private sector, Herren is all about systems thinking and smarter solutions.
See what we can do for you.
Business
Operations
Herren assists health care administrators and providers in developing a focus-driven strategy with measureable scorecards to continually improve performance towards achieving key strategic objectives, including health promotion and prevention measures, improved quality, outcome-focused care and services, and improved access and continuity of care. We have a 20-year heritage supplying cost engineering and process improvement strategies, and as a small business we are agile and meet the needs of our client by providing competitive speed-to-execution improvement strategies. We understand how to achieve balance between quality and access to care while reducing cost of services. We help our clients meet key business challenges by providing decision support and performance analytics, supply chain optimization & transformation consulting services, patient access management strategies, and operational redesign of core business functions such as pharmacy services.
Optimizing Patient Care
Herren helps hospitals streamline patient flow, reduce errors, and alleviate problems resulting from shortages in staff, space, and outdated processes. With our Critical to CareTM solutions, we assist physicians and clinical staff in rapidly assessing opportunities for waste elimination and reduced cycle times. Using rapid design and deployment methods, we help defined core process value generators that will then be used to understand the baseline performance and develop an improvement plan that will remove no-value-added steps in patient flow, laboratory processes, and patient care. We leverage our systems engineering core along with operations improvement methods of Lean Six Sigma and Theory of Constraints to deliver improved patient healthcare systems for profitable ROI.
